Management : meeting and exceeding customer expectations

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名称	Management : meeting and exceeding customer expectations

索引号	C93/E9920.6
分类号	C93 C93(管理学) C(社会科学总论)
作者	Plunkett、 W. Richard (Warren Richard)、Attner、 Raymond F.、Plunkett、 W. Richard (Warren Richard). Introduction to management.、
出版社	Dalian Dongbei Uni.of Finance & Economics press c1998.
ISBN
页数	xxi, 760 p. : col. ill. ; 26 cm.
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注解	Copyright 1997 by South-Western College Pub.,an ITP Co.Authorized edition for sale in P.R.China。 Rev. ed. of: Introduction to management. 5th ed. c1994. 附註 Includes bibliographical references (p. 707-733) and index.