大拱桥--暨南大学学生门户 » 图书馆 » 服务业 » The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
名称 The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
索引号 F719/E20041
分类号 F719
F719(服务业)
F71(国内贸易经济)
F7(贸易经济)
F(经济)
作者 Thompson、 Harvey.、
出版社 New York : McGraw-Hill, c2000.
ISBN
页数 xv, 247 p. : ill. ; 24 cm.
价格
标签
简介
注解 Includes index.